Sphinx Privacy Policy

THIS PRIVACY POLICY, HEREINAFTER REFERRED TO AS THE "POLICY", DELINEATES THE MANNER IN WHICH SPHX INC. AND ITS AFFILIATES, HENCEFORTH REFERRED TO AS "SPHX," "WE," "US," OR "OUR," MAY GATHER, PROCESS, UTILIZE, PROTECT, AND DISCLOSE PERSONAL INFORMATION. YOUR RIGHTS AND CHOICES CONCERNING THIS INFORMATION ARE ALSO ELUCIDATED HEREIN. FOR THE PURPOSES OF THIS POLICY, "PERSONAL INFORMATION" DENOTES ANY DATA PERTAINING TO AN IDENTIFIED OR IDENTIFIABLE INDIVIDUAL.

We reserve the right to amend this Policy periodically. Thus, we encourage you to pursue this Policy at regular intervals. Should you have any queries pertaining to this Policy, please do not hesitate to contact us using the details provided in the "Contact Us" section herein.

Scope of Application

This Policy is applicable to the personal information acquired in connection with the Services, as defined in the Terms of Use. Should you disagree with the terms articulated in this Policy, we advise refraining from accessing or utilizing the Services or any other facets of our enterprise.

Data Collection

When engaging with the Services, personal information about you may be collected from various sources, enumerated as follows:

• Personal information provided by you:
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  • Contact Information: This encompasses your name, email address, physical address, and country information.
  • Financial Information: Information may include but is not limited to your Ethereum network address, cryptocurrency wallet details, transaction history, trading data, and associated fees paid.
  • Transaction Information: Comprising particulars regarding the transactions conducted on the Services, including transaction type, amount, and timestamp.
  • Correspondence: Including feedback, responses to questionnaires and surveys, and information conveyed to our support teams via channels such as help chat or social media messaging.
• Personal information gathered via automated means:
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  • Online Identifiers: Such as username, geo-location or tracking details, browser fingerprint, operating system, browser name and version, and IP addresses.
  • Usage and Diagnostics Data: Covering conversion events, user preferences, crash logs, device information, and other data amassed through cookies and analogous technologies.
  • Information from cookies and other tracking technologies: We and authorized third parties may utilize cookies, web beacons, and similar technologies to record preferences, track Service usage, and collect information. You have the option to configure your web browser to reject cookies or receive alerts upon their transmission.
• Personal information received from third parties:
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  • Information From Third Parties: Occasionally, we may receive personal information about you from external sources as necessitated or permitted by pertinent legislation, including public databases. This information may be amalgamated with data obtained from the Services to fulfill legal obligations and curtail illicit activities associated with the Services.

Utilization of Information
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Your personal information will be employed in conformity with your instructions, including any pertinent terms in the Terms of Use, and in accordance with applicable law. The following are among the purposes for which we may utilize the personal information collected:

• Provision of Services and Features: Personal information may be utilized to furnish, sustain, and enhance the Services, as delineated in the Terms of Use. This encompasses activities such as operating, customizing, measuring, and enhancing the Services, managing user accounts, processing transactions, and disseminating information.
• Safety and Security: It is within our legitimate business interest to utilize personal information to uphold the safety, security, and integrity of both users and the Services. This encompasses endeavors to safeguard against fraudulent or unauthorized activity, verify identity, address security risks, enforce agreements, and comply with applicable laws and regulations.
• Customer Support: In the event of seeking support, it is within our legitimate business interest to employ personal information to provide assistance, investigate user concerns, and refine customer support procedures.
• Personalization: Personal information may be used to tailor user experiences and communications pertaining to the Services.
• Research and Development: It is within our legitimate business interest to leverage personal information for testing, research, analysis, and product development endeavors aimed at enhancing user experience and bolstering the safety and security of the Services.
• Legal and Regulatory Compliance: We have legitimate interests in enforcing compliance with terms and policies, defending against legal claims or disputes, and fulfilling legal obligations. Personal information may be used for verification, investigation, and dispute resolution purposes.
• Direct Marketing: Except where consent is mandated, it is within our legitimate interest to employ collected information for marketing the Services, encompassing activities such as disseminating communications, promotions, and event notifications. Recipients have the option to opt out of receiving marketing communications.
• Anonymization and Aggregation: Personal information may be aggregated or anonymized for statistical analysis aimed at better understanding the customer base and enhancing Services.

Sharing and Disclosure of Information

We may share your information in the following scenarios:

• To Comply with Legal Obligations: Information may be shared to cooperate with government investigations, respond to legal procedures, prevent harm, report unlawful activity, or investigate violations of terms and policies.
• With Service Providers or Other Third Parties: Personal information may be shared with service providers or third parties assisting with business and compliance operations.
• Partners and Affiliates: Information may be shared with business partners and affiliates in line with this Policy.
• During Business Changes: Information may be shared during mergers, acquisitions, bankruptcies, or similar business transactions.
• Aggregated or De-identified Data: Data may be shared in aggregated or anonymized forms for various purposes.

International Data Transfers

Your personal information may be processed outside your home country by us, our affiliates, subsidiaries, or trusted third-party suppliers. It is important to note that data privacy laws in these jurisdictions may differ from those in your home country. We undertake to implement appropriate safeguards to protect personal information transferred internationally, in accordance with applicable laws.

Data Retention

We retain personal information for the duration necessary to fulfill the purposes for which it was collected and processed, as per our retention procedures and applicable laws. Considerations for determining retention periods include the nature and sensitivity of the data, potential risks, purposes of data usage, and legal requirements.

Your Rights and Choices

You reserve certain rights concerning your personal information:

1. Access and Updates: You may request access to or updates of your personal information.
2. Corrections or Deletions: You have the right to request corrections or deletions of your personal information
3. Restriction of Processing: You may request restriction of processing or object to processing.
4. Withdrawal of Consent: If processing is based on consent, you may withdraw consent.
5. Data Portability: You can request receipt or transfer of personal information to another organization.
6. Complaints: You have the right to lodge complaints with relevant authorities regarding privacy rights violations or unlawful processing of personal information.

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To exercise these rights or obtain more information, please contact us using the details provided in the "Contact Us" section of this Policy.

Security

‍We maintain administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, disclosure, alteration, or destruction, in accordance with applicable data protection and privacy laws. Third-party service providers are also required to implement appropriate safeguards.

Age Limitations‍

Use of the Services is prohibited for individuals under 18 years old, where applicable by law. If underage provision of personal data is detected, please contact us for appropriate action.

Third-Party Matters

‍Links to third-party websites provided through the Services are not governed by this Policy. Users are advised to review the legal and privacy statements of such websites independently. SPHX bears no responsibility for the content, privacy policies, or practices of third-party sites or services.

Changes to This Policy

In the event of any modifications to this Policy, the "Last Updated" date will be revised accordingly. Users are encouraged to review the Policy periodically for updates, with additional notice provided for material changes.

Online Tracking

We utilize cookies and other tracking technologies to enhance user experience, improve Services functionality, and measure performance. Users have various options to manage or limit cookie usage, detailed in the "Online Tracking" section of this Policy.

Privacy Practices

We do not sell personal information for monetary value and provide opt-out mechanisms for tracking technologies.

Privacy Rights

California residents possess rights including access to information, personal information copy requests, and deletion requests, subject to certain limitations and verification procedures.

Additional Disclosure for Our Consumers and Customers:

This disclosure pertains to personal information collection, use, and sharing for trading processes on the SPHX protocol, superseding conflicting provisions within this Policy.

Reasons for Sharing Personal Information

Personal information is shared for operational purposes, marketing endeavors, and legal compliance.Contact UsFor queries or exercise of statutory rights, please contact us at the provided email address:privacy@sphx.io